Grofar Licence Agreement - June 2026

This document should be read in conjunction with:

IMPORTANT: READ CAREFULLY BEFORE USING THIS SERVICE

By using this software, you agree to the terms and provisions of this Agreement. If you do not agree to the following terms of use, do not use this service.

Please read these terms and conditions carefully before using the SERVICE as set out below. By accessing the Grofar Software Platform SERVICE or by clicking to indicate that you have read and agreed to these terms, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time.

If you do not wish to be bound by these terms and conditions, then you may not use our SERVICE (as defined below).

1. Parties:

Grofar Ltd, a company incorporated in England, company registration number 09505988 and having its registered office at Walden House, Foxcombe Road, Boars Hill, Oxford OX1 5DL, England ('the Provider')

You ('the Customer')

Subject to the Customer's payment of the Licence Fees, Grofar grants to you, and you accept a Licence to use the Grofar Software Platform SERVICE (collectively described as the "SERVICE") delivered with this Agreement. For purposes of this Agreement, the SERVICE includes, without limitation, any images, clipart, and fonts that may be provided on the Grofar Software Platform and website, or otherwise provided herewith.

2. Terms of Use:

This Licence permits you to use the SERVICE in accordance with the following conditions:

  • Use of the SERVICE is limited to the products specified in your invoice.

  • Use of the SERVICE is limited to the number of years from the date of purchase as indicated by the invoice provided by Grofar or its distributor, and may be automatically renewed upon payment for additional years of use.

  • THE PROVIDER'S INTELLECTUAL PROPERTY RIGHTS cover all copyrights, patents, utility models, trademarks, service marks, registered designs, moral rights, design rights (whether registered or unregistered), technical information, know-how, database rights, business names and logos, computer data, generic rights, proprietary information rights and all other similar proprietary rights (and all applications and rights to apply for registration or protection of any of the foregoing) as may exist anywhere in the world.

Service availability and support terms are set out in the Grofar Service Level Agreement, available on request.

3. You may not:

  • Exceed the number of users as specified by the invoice, without first purchasing an additional Licence from Grofar.

  • Modify, sell or distribute any of the SERVICE, or use any of the content within the SERVICE other than to send and report on electronic communications transmitted solely through this SERVICE.

  • Distribute or publish any part of the SERVICE as part of an electronic document or web page other than for the promotion of the SERVICE within or on behalf of the establishment for which the product is licensed.

  • Rent, lease, time-share, sub-licence, or transfer the SERVICE.

  • Modify, translate, adapt, disassemble, decompile, reverse engineer, or in any way copy the source code from this web SERVICE.

  • Copy or emulate in any way the design, layout, or functionality of this SERVICE.

4. Licence Period and Fee Payment:

The Provider shall have no obligations under this Agreement during a given Licence Period until it, or its distributor, has received the Fee in full and in cleared funds from the Customer.

The Customer shall pay the Fee for the Licence Period in full within 30 days of the date of purchase as indicated on the invoice.

If the Customer fails to make a payment due to the Provider by the invoice due date, then the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 4 will accrue in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 at 8% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that base rate is below 0%.

We reserve the right to introduce or revise charges for any service provided at our sole discretion, but any changes will be notified at least 30 days prior to introduction unless enforced by a third party (e.g. a VAT rate change or similar).

The Licence Period is one calendar year from the date of purchase or as indicated on the invoice supplied by Grofar or its distributor at the time of purchase.

5. Cancellation:

In order to maintain continuous service, the Licence for the SERVICE will automatically renew at the end of the term.

If you wish to cancel your Licence, this must be done in writing, giving no less than 30 days' notice in advance of the renewal date.

You may terminate the Licence without any refund at any time by giving 30 days' notice in writing.

If you don't provide the required notice, then you will be liable for the following year's Licence Fee in full.

Should the service not be used for whatever reason, the Provider or its distributor shall not be responsible for any lack of use and no refunds will therefore be payable.

We reserve the right to cancel this Agreement at any time if you are in breach of any of these Terms and Conditions.

On termination, personal data will be handled in accordance with the Data Protection and Sharing Policy.

6. Extension of term:

40 days prior to the end of any Licence Period, the Provider will automatically submit an invoice for the Fee (at the Provider's then current rates) for a further 12 months (or such other period as the Provider may offer). If You do not inform the Provider more than 30 days prior to the end of the Licence Period, the Licence Period shall be deemed to be extended by a period of 12 months (or such other period as the Provider may offer) commencing from the expiry of the then current Licence Period.

7. Acceptable Use Policy:

Grofar users are solely responsible for the content of electronic communications delivered through the service, and agree not to transmit through the site any unlawful, harassing, libellous, threatening, harmful, vulgar, obscene statement or otherwise objectionable communication.

The Provider may prevent You on a temporary or permanent basis from sending email messages or instant messages to email addresses or mobile phone numbers where the recipient or any third party involved in the transmission of messages has notified the Provider that messages from You are 'SPAM', or where the email address or phone number is no longer valid.

8. Data Processing, Data Protection and UK GDPR:

Grofar Ltd acts as a Data Processor in respect of personal data processed on behalf of the Customer. We are registered with the Information Commissioner's Office (ICO), registration number ZA147283. All data processing is governed by our Data Protection and Sharing Policy.

9. Privacy:

Grofar respects the privacy of your content: for full details of how personal data is processed, please refer to the Data Protection and Sharing Policy.

10. Copyright, Trademark and Confidentiality:

The information contained in this SERVICE is copyrighted and may not be distributed, modified, or reproduced in whole or in part without prior written permission of Grofar. Except for the incidental printing of web pages and reports, the images from this SERVICE may not be reproduced in any form without prior written consent from Grofar.

The Customer agrees to keep confidential any proprietary information relating to the SERVICE, including but not limited to pricing, technical specifications, and platform functionality, and shall not disclose such information to any third party without the prior written consent of Grofar.

11. Disclaimer of Warranties:

To the maximum extent permitted by applicable law, Grofar and its suppliers provide the SERVICE as is and with all faults, and hereby disclaim all warranties and conditions, either express, implied or statutory, including, but not limited to, any (if any) implied warranties or conditions of satisfactory quality, of fitness for a particular purpose, of lack of viruses, of accuracy or completeness of responses, of results, and of lack of negligence or lack of workmanlike effort, all with regard to the SERVICE, and the provision of or failure to provide Support Services. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT, WITH REGARD TO THE SERVICE. THE ENTIRE RISK AS TO THE QUALITY OF OR ARISING OUT OF USE OR PERFORMANCE OF THE SERVICE AND SUPPORT SERVICES, IF ANY, REMAINS WITH YOU.

12. Exclusion of Incidental, Consequential and Certain Other Damages:

To the maximum extent permitted by applicable law, in no event shall Grofar or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits or confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or inability to use the SERVICE, the provision of or failure to provide Support Services, or otherwise under or in connection with any provision of this Agreement, even in the event of the fault, tort (including negligence), strict liability, breach of contract or breach of warranty of Grofar or any supplier, and even if Grofar or any supplier has been advised of the possibility of such damages.

13. Limitation of Liabilities and Remedies:

Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Grofar and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the annual SERVICE. The foregoing limitations, exclusions and disclaimers shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under English law.

14. General:

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

No person who is not a party to this Agreement shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

We may terminate this Licence at any time if you are found in breach of any of these terms. For the avoidance of doubt, if your Licence is terminated in accordance with this paragraph, you will not be entitled to a refund of your subscription fee.